Last Updated: 15 August 2025
This Cookie Policy explains how ClerkiQ (“we”, “us”, or “our”) uses cookies and similar technologies on our websites and applications (collectively, the “Services”). We provide this policy to help you understand what these technologies are, why we use them, and your choices regarding their use. This policy applies globally and is intended to align with applicable laws in your jurisdiction.
Cookies are small text files that are placed on your device when you visit a website or use an application. They are widely used to make websites work, to improve user experience, and to provide information to site owners. We may also use related technologies such as local storage, session storage, and similar identifiers (collectively, “cookies”).
We use cookies to operate and secure our Services, remember your preferences, and understand how the Services are used. Depending on your location, certain cookies may be used only with your consent. Where consent is required, we will seek it before setting non-essential cookies and you can withdraw it at any time.
These cookies are essential for the operation of our Services and cannot be switched off in our systems. They are usually only set in response to actions you take that amount to a request for services, such as logging in, setting your privacy preferences, or filling in forms. Examples include authentication/session cookies, security (e.g., CSRF) cookies, and load-balancing cookies.
These cookies remember choices you make to provide enhanced, more personalized features. Examples include language selection and theme or layout preferences.
These cookies help us understand how users interact with our Services (for example, pages visited, time spent) so we can improve functionality and performance. Where used, these cookies generally collect aggregated and de-identified information. If required by law in your region, these cookies are set only with your consent.
These cookies enable additional features and personalization, such as remembering your settings across sessions or enabling certain user interface behaviors.
We do not use advertising cookies to serve targeted ads on our Services. If this changes in the future, we will update this policy and, where required, request your consent before using such cookies.
Some cookies may be set by third-party services that we integrate with our platform, for example authentication or infrastructure providers, content delivery networks, analytics (if enabled), payment processors, or embedded content. These third parties may use their own cookies and are responsible for their practices. We recommend reviewing their respective privacy and cookie notices.
You have the right to decide whether to accept or reject cookies that are not strictly necessary. You can:
Please note that your cookie preferences are device- and browser-specific. If you delete cookies, change devices, or change browsers, you may need to set your preferences again.
Some browsers offer a “Do Not Track” (DNT) setting. At this time, we do not respond to DNT signals. We will revisit this approach if relevant standards are established.
The duration for which a cookie remains on your device depends on whether it is a “session” cookie (deleted when you close your browser) or a “persistent” cookie (retained until it expires or is deleted). Persistent cookies generally have a retention period ranging from a few days to 12 months, unless a longer period is required for security, compliance, or to document your consent choices as permitted by law.
We provide this policy for users globally. Depending on your jurisdiction, additional rules may apply regarding consent, transparency, and your rights related to cookies and similar technologies. Where required by law, we will obtain your consent before using non-essential cookies.
We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed about our use of cookies and related technologies. The “Last Updated” date at the top indicates when this policy was last revised.
If you have questions about this Cookie Policy or our cookie practices, please contact us at: support@clerkiq.co.za.